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Capturing Long-term Loyalty

Jan 2021

Growing customer loyalty comes down to not only meeting and exceeding expectations, but also building a relationship with people that visit your venue. This report uses guest data to take a look at changing trends and how to cultivate customer loyalty.

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Insights on Hospitality Recovery

Oct 2020

This report looks at the impact of Coronavirus on the hospitality sector, using footfall and guest behaviour data, hours scheduled, ordering volumes and staffing levels, so you can put your best foot forward in this ever changing business environment.

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