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Benchmarking Report

Feb 2023

Measure customer loyalty and the effectiveness of your marketing efforts by understanding where you rank across the industry.

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Driving Footfall With Customer Insights Pack 2023

Jan 2023

This report combines customer insights from Feed It Back, with our own footfall data to identify where the opportunities lay for UK Hospitality operators to help increase their customer satisfaction levels and to increase customer loyalty this coming year (and beyond). Bums on Seats has also helped identify some key practices that you should be undertaking immediately to drive revenue.

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Top UK Cities: 6 Month Review

Jul 2022

Wireless Social and CGA by NielsenIQ have provided monthly 'Top Cities' research, showing an analysis of the vibrancy of Britain’s leading cities over the first six months of 2022. This is our summary of their performance.

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'Plan B' Measures and the impact on Hospitality

Feb 2022

We have taken a look at the impact that the Government's 'Plan B' measures had on pubs, bars and restaurants across the UK.

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12 Tips for Christmas

Dec 2021

Top tips for the Christmas period from industry experts Zonal, Bums on Seats and Wireless Social.

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Insights on Guest Behaviour since Reopening

May 2021

We have partnered with leading hospitality suppliers Fourth and Omnifi, for a joint report to share the data trends that each of our solutions have seen since reopening on April 12th. Plan for the future in terms of labour planning, forecasting, product development and marketing tactics, by learning more about who is going out and when, what people are ordering, and how this differs to behaviour seen pre-lockdown.

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