Why Us

600 brands. 28 million guests. And growing.

Wireless Social is built by, for and with hospitality and retail. It means we can make real sense of your data, before turning that insight into results.

  • 01

    Grow your database

    80% Average opt in rate
  • 02

    Increase your footfall

    26% Increase in visit frequency with Connectors
  • 03

    Drive new footfall at no cost

    58% Redemption rate with Hedgehog vouchers

04

Wireless Social works beautifully with your other tools and software

Use Wireless Social on its own and you’ll save heaps of time, but integrate with your other systems and you’ll be in automation heaven – a place that every modern business should be.

  • 05

    We're growing fast

    To make sure we can support you more

    30% Growth in our team over the last 12 months
  • 06

    Our customers stick with us

    100% Renewal rate
  • 07

    We’re reinventing Guest WiFi for hospitality

    It's not just WiFi anymore, it's the whole guest journey

    3 New features in development
Wireless Social - Guest WiFi - Lounge

08

When it comes to Data Protection, we go beyond the call of duty.

  • Our database resides on AWS infrastructure, giving physical security to any data we collect
  • Our databases and data storage are always encrypted
  • We engage with 3rd parties to routinely test our security measures and follow any recommendations they present to us
  • Users only ever enter data via a secure page (HTTPS)
  • We only ever transfer data to CRM platforms, where it is secured
  • All the Wireless Social team go through Data Protection training
Wireless Social - Guest WiFi - Cafe

Get started

Onboarding and switching is quick & simple. No hidden fees. Just results.

FREQUENTLY ASKED QUESTIONS

For more in depth answers, please visit our FAQ page or

  • Super simple.

    Once we've checked your current hardware, we will send you your new access points via courier, along with simple instructions to help you install them.

    We'll set up your splash pages and arrange training on how to use the dashboard. And you're live!

  • We are here for whatever you need.

    We see it as the start of an ongoing relationship. We assign a member of the customer success team to check in with you, and our website features resources to help you on-demand: How to videos, insight reports and footfall data at your fingertips.

  • All the data collected is owned by you and Wireless Social (as Joint Controller).

    You can be assured that you can use your data for the purposes you need in line with your companies privacy policy. Marketing consent is collected for you.

    Wireless Social will not market to your customers directly nor seek permission to market to them as part of the Wi-Fi product.