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Careers at Wireless Social

Business Development Manager

About Wireless Social

Wireless Social is the leading guest Wi-Fi supplier to the hospitality industry, serving over 600 operators including Pizza Express, Wagamama, Fuller’s and Brewdog. Our platform provides hospitality operators with a comprehensive Guest Wi-Fi solution, which gathers valuable customer data and offers actionable insights.

With robust reporting and seamless integration with top CRM and marketing platforms, Wireless Social empowers operators to understand guest behaviour, benchmark performance, and drive personalised experiences.

Our Mission Statement
Rid the world of spam and make guest communications more meaningful and valuable -

Main focus of the role

Salary £40-45k depending on experience plus £25k OTE.

The role of the Business Development Manager is to identify new business opportunities through a number of different channels, qualify the opportunity and manage the sales process to a successful close.

The BDM will have the ability, drive and determination to achieve targets, improve profitability and support business growth.

Key Responsibilities

As a business development manager, you will:

  • Research and identify new business opportunities through new target markets, existing & new partnerships, and establishing new ways of reaching existing markets

  • Position Wireless Social to such markets in a way that supports our reputation and demonstrates our capabilities as the market leader in our field

  • Seek out the appropriate contacts & decision makers in an organisation and build strong relationships with all key stakeholders

  • Manage a pipeline of opportunities, from inception to successful close using the available sales enablement tools and processes

  • Have a good understanding of our products and services and have the ability to articulate these at all levels, in order to secure new business opportunities

  • Conduct customer meetings and demos, face to face or online

  • Attend & represent the business at industry conferences and events, proactively engaging with new prospective clients

  • Identify new potential partnerships, qualify the opportunity and integration capabilities & benefits to Wireless Social

  • Support the Sales Director in delivering the new business strategy, have a good awareness of the industry landscape and have the ability to adapt and respond quickly to the changing climate

  • Report to the business on a weekly basis on new opportunities, pipeline progression and new business wins/losses (conversion)

You must have

  • Tenacity and drive to seek new business and meet or exceed monthly sales targets

  • The ability to self-motivate, setting your own goals and prioritising your own workload

  • Good written and verbal communication skills with the ability to effectively communicate with a range of stakeholders, both internally and externally

  • The ability to make initial contact, establish and build relationships with new prospects, understand their requirements and develop long lasting, trusted partnerships that will deliver results

  • Commercial awareness, strong negotiator and the ability to think strategically

  • A flexible approach to working with the ability to adapt to a fast-paced, ever-changing environment

  • Good organisational and decision-making skills, the ability to multitask and prioritise your workload

  • Have a collaborative approach to work, build strong relationships with your peers across the wider business

  • Support marketing with partnership initiatives and tracking of leads generated by marketing campaigns

  • IT literate, be able to utilise sales enablement software, CRM and Google applications

  • An understanding of the UK Hospitality market would be advantageous

Key relationships

  • You will report directly to the Sales Director on all matters relating to your role

  • You will work closely with Marketing, Account Management, Product and Technical teams

  • You will build strong working relationships with current and prospect partners to ensure we maximise the opportunities available


Why work for Wireless Social?

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